Email: How to Master Deliverability and Optimise Inbox Presence with Emilia & Ali, Intuit Mailchimp (episode 197)
by Chloe ThomasEmilia Swiecicka & Ali Wood are email marketing experts from Intuit Mailchimp.

Listen now for free:
Dive in:
[05:24] Differentiating between delivery and deliverability is crucial.
[07:42] Follow-up quickly with customers for engagement.
[12:03] Setting up custom domain authentication is simple.
[13:37] Security protocols for reducing spam and spoofing.
[15:34] For effective email deliverability, cover these regulations now.
[17:07] Insider Tips from Emilia and Ali!
The Importance of a Clean and Segmented Email List
Ali highlights the benefits of a smaller, focused email list compared to a bigger, less active one. This leads to improved segmentation and personalized messaging. These elements are vital for creating deep connections between brands and customers. Email marketing is moving towards hyper-personalization. This shift requires knowledge of the audience’s likes and actions, along with a clean list. Deleting inactive subscribers and customizing content for various segments boosts engagement. This, in turn, enhances deliverability.
Technical Aspects of Email Deliverability
Meeting technical standards is crucial for emails to reach the right inboxes. Emilia emphasizes the need for custom domain authentication and setting up security protocols such as SPF, DKIM, and DMARC. These steps help confirm the sender’s identity, lowering the risk of emails landing in spam. While they may appear complex initially, these measures are essential. They boost the sender’s reputation with email providers. Luckily, detailed guides are making implementation simpler.
Consistent Engagement and Respect for Subscribers
Effective email marketing goes beyond just technical details. It’s about respecting and engaging your audience. Aim to send content that is both relevant and intriguing. Engagement boosts both deliverability and the brand-customer relationship. Companies should keep an eye on engagement levels. Then, they can tweak their approach as needed. This could mean updating content, better list segmentation, or direct subscriber engagement. Asking subscribers to choose their preferred campaigns can also enhance email marketing’s relevance and impact.
Plus hear Emilia and Ali’s Email & SMS Insider Tips in the episode right now
Interview Links
PLUS Emilia and Ali’s social
Sponsored by…

Have you yet downloaded our ebook?
“500 Top Tips to Make Your eCommerce Business More Profitable”
To celebrate Keep Optimising’s sister show eCommerce MasterPlan reaching Episode 500 we’ve created an EPIC eCommerce success-focused ebook.
Packed with FIVE HUNDRED Top Tips about how to make your eCommerce store more profitable.
Chloe has organised the whole thing into sections so you can dip and dip out and take inspiration as and when you need it.
This ebook needs to be sat on your desktop – or (even…) printed and sat on your desk.
Download your free copy right now