Category: Customer Retention
Email & SMS: Your Customer Retention Playbook with George Kapernaros, Yocto (episode 254)
Customer Retention & Post Purchase: Turn Unboxing Into a Marketing Channel & Keep Customers Coming Back with Mollie Woolnough-Rai, Penny Black (episode 248)
Customer Retention & Post Purchase: CRM Simplified – The Right Tech, Clean Data, and Performance Insights with Nicky Lomax (episode 247)
Customer Retention: How Subscription Attracts & Retains More Customers with Matthew Holman, Subscription Prescription (episode 246)
Customer Retention: Why Resale Is the Next Big Thing in Customer Retention with Lydia Hartley, Continue (episode 245)
Customer Retention: Mistakes to Avoid with Thomas Lalas (episode 244)
AI Use Cases: Using AI to Optimise Discounts, Boost Sales, and Improve Customer Experience with Rosie Bailey (234)
Attribution: Creating a Customer-Centered Privacy Strategy with Siobhan Solberg, Raze (episode 227)
Q4 Updates: Strategies to Leverage the Secondhand Market with Zoe Rowswell, Tern Eco (episode 221)
Offline Marketing: How to Maximise Catalogue Impact for Higher Conversions with Anna Wilson, Go Direct Marketing (episode 212)
Omnichannel: Harnessing Physical Retail for eCommerce Success with Oliver Banks, OB&Co (episode 202)
Email: Using Predictive Analytics to Elevate Your Email Marketing Strategy with Daniel Budai, Budai Media (episode 195)
Peak Season Updates: From Discounts to Bundles – Profitable Promotions 101 with Rosie Bailey, Nibble (episode 169)
Offline: The 100% Open Rate with Unboxing Experiences with Dru Carpenter (episode 154)
Offline: The Secret to Powerful Product Packaging with Lindsay Quan (episode 152)
Sales Driving Partnerships… with your Customers (episode 107)
Email Marketing: Customer-First Data for Customer Retention with Klaviyo’s Gemma Banks (episode 096)
Loyalty: Discover how your Brand Perception is central to your customer loyalty levels (episode 070)
Loyalty: Building TRUE Customer Loyalty with consumer psychologist Michael R Solomon (episode 069)
Loyalty: Incentivising your loyal customers to refer new customers with ReferralCandy’s Raúl Galera (episode 068)
Loyalty: Building a great Loyalty Program with Fiona Stevens from LoyaltyLion (episode 067)
